❓ Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer specialized in lighting products, handling our own exports to ensure quality control and direct pricing.
What is your primary product range?
Our expertise includes UV lamps, mosquito lamps, germicidal systems, animal/plant growth lighting, medical blue lamps, and explosion-proof lighting solutions.
How can I verify the product quality before ordering?
We fully support remote inspections through video verification to show you the manufacturing process and final product performance.
What are the standard payment terms?
Our standard terms are a 50% deposit via T/T, with the remaining balance due before shipment.
What kind of warranty and after-sales support do you provide?
We offer a 12-month warranty from the date of receipt. We commit to a 24-hour response time for any technical issues or inquiries.
Is custom branding (OEM) available?
Yes, we provide OEM manufacturing services to meet specific technical requirements and branding needs for global clients.