Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional manufacturer specializing in lighting products with direct export capabilities.
What is your specialized product range?
Our range includes special lighting such as UV lamps, germicidal lamps, mosquito lamps, plant growth lamps, medical blue lamps, and explosion-proof solutions.
How can I verify product quality?
We fully support video inspection and verification to ensure transparency and product standards.
What are the standard payment terms?
Our common terms are T/T 50% deposit, with the remaining balance payment required before shipment.
What kind of warranty do you provide?
We provide a 12-month warranty from the date of receipt (excluding quick-wear parts). We promise a 24-hour response time for any technical issues.
Do you offer custom electronic UV tubes?
Yes, while our standard H-shape tubes include a built-in starter for electromagnetic ballasts, electronic types can be custom-made to your specifications.