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Frequently Asked Questions
Are you a manufacturer or trading company?
We are a professional manufacturer of lighting products and handle our own exports directly.
What is your business range?
Our expertise includes special lighting products such as UV lamps, mosquito lamps, germicidal lamps, animal and plant growth lamps, blue medical lamps, reptile lamps, and explosion-proof lamps.
How can I check and verify the products?
We fully support video inspection and verification to ensure product quality and transparency.
What are your standard payment terms?
Our common terms are T/T 50% deposit, with the balance payment due before shipment.
What is your warranty and after-sales policy?
We offer a 12-month warranty from the date of receipt (excluding quick-wear parts). we promise a 24-hour response time for any issues you may encounter.
Do you provide custom OEM services?
Yes, we specialize as an OEM and manufacturer, providing tailored solutions for home, medical, and industrial water treatment systems.