❓ Frequently Asked Questions
Can I have a sample of the UV Lamp first?
Yes, we are pleased to supply samples for testing and quality checking.
What is the standard lead time for orders?
Usually 3-5 days for samples and 15-20 days for bulk orders.
What are the shipping methods and delivery times?
Air shipment takes 3-5 days via DHL or FEDEX. Ocean shipment varies by destination, typically taking around 50 days to North America.
Do you offer a guarantee for the products?
Yes, we provide a 1-year warranty for the UV Lamp products.
Can I customize the package design and logo?
Absolutely. We can produce items with your specific design and branding requirements.
What are the advantages of your UV products?
We use high-quality quartz glass to ensure higher UV output, backed by CE & RoHS certificates, competitive pricing, and advanced electronic processing technology.